How Can We Help?

I have forgotten my password.

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If you have forgotten your password, you can reset it by:

  1. Launching the Haloed app.
  2. Tap the Sign in button.
  3. Tap Forgot Password?
  4. Enter your email.
  5. Tap Send verification code.
  6. You will receive a verification email with a verification code that you will need to enter to reset your password. The code is valid for 24 hours. Please note that it might take a few minutes for you to receive the verification email.
  7. After entering the verification code, tap Confirm.
  8. Enter new password and re-enter the new password again.
  9. Tap Confirm new password.
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