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Privacy & Data
How do I log in or log out?
How do I verify my account?
Does Haloed work on my device?
How can I start browsing Haloed?
Why do I need to post a video in order to browse the Haloed feed?
What is Haloed?
Create, Publish & Share Videos
What is a Video Channel?
How can I create a video on Haloed?
How long of a video can I record?
How do I add a filter to my video?
What editing features will be available?
Can I upload my own videos or videos created elsewhere to the Haloed feed?
What are Keywords?
How do I share a video via Haloed private messaging?
How can I share a video to other apps?
How do I delete a video permanently?
How can I create a thumbnail for my video?
How can I create private videos?
How can I set my video to expire?
How do I publish my video on the Haloed feed?
How do I know if my video has been successfully uploaded?
What is a Video Title?
How to edit video details?
How to use video location?
How to add a website link to a video?
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What is the Haloed feed?
How is video content recommended to me?
What is on my Haloed feed?
Where I can find my saved videos?
How do I save a video for later viewing?
How do I unsave a video?
Why I can’t find my previously saved video?
How can I add and edit my Contact details?
How can I change my featured video?
What is featured video?
What happens when a video is hidden?
How can I view the profile of another Haloed member?
How do I hide videos in my profile?
What information can other Haloed members see on my profile?
How can I add or edit my Personal Details?
How can I add and edit my Skills details?
How can I add and edit my Work Experience details?
How can I add and edit my Education details?
How can I add or edit my Location details?
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How do I start a new chat?
How do I share a video in a chat?
How do I share a photo in a chat?
How do I mute chat notifications?
Why do I see the message that this conversation is unavailable?
How can I chat with another Haloed member?
How do I get my video promoted on the Chats screen?
Search for Videos & People
How do I search videos on Haloed?
How do I find members on Haloed?
Account & Settings
Change your Primary Account Email
How do I change my primary account email?
Change Your Password
How can I change my password?
Subscribe to a Premium Account
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Delete Your Account
How can I reactivate my deleted account?
How can I delete my account?
How can I modify my push notifications settings?
What notifications does Haloed send?
How do I turn all Haloed push notifications on or off?
Privacy & Safety
Account Security Tips
How can I create a strong password for my Haloed account?
How to keep your password safe?
What happens when I block a member on Haloed?
How do I check whether or not I have blocked a user?
How do I block or unblock a member on Haloed?
Report member or content
How do I report a member?
How do I report spam?
How do I report video that is violating Haloed Community Guidelines?
I have forgotten my password.
I didn’t receive the verification email.
I can no longer access the email that I used for my Haloed account.
I can’t sign up because an account with my email address already exists.
My video has failed to upload
Suspended or Hacked Account
What do I do if my account has been hacked?
Other Issues with the App
The app is unable to connect to the server
How do I report an issue or a bug within the app?
How can I contact support?