How Can We Help?
My video has failed to upload
Please check that you are connected to the internet. If you are on a mobile network, you might want to connect to a WiFi network and try uploading again. Otherwise, please try to upload again later.
Haloed app for iPhone: As long as your video has not been uploaded, it will remain on the Video Publishing screen even if you close the app, unless you choose to delete it.
Haloed web app: If you close or refresh the browser window, you will lose your video and you need to record it again.